Select a category below or browse our FAQ.
Soundtrack & Playlist Issues
Playlists won't generate, songs don't fit the mood, or a soundtrack is missing.
Prezzy Pro & Subscription
Pro features are locked, a purchase isn't recognized, or there's a billing question.
Spotify & Apple Music
Connection issues, playlists won't open, or music-service integration isn't working.
Report a Bug
Report something broken or behaving unexpectedly.
Feature Request
Suggest an improvement or new feature.
Other Question
Anything else you need help with.